Effective Communication Skills
Effective Communication Skills
Instructor
admin
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Course Overview
- Course Code: BL 0509-300
- Course Duration: 3 Hours
- Skill Level: All Levels
- Language: English
- Delivery: Online
- Min number of students: 5
- Max number of students: 20
- Course Fees: $300
- Course Certification: Certification Of Attendance upon completion
Introduction to Effective Communication:
Effective communication is the lifeblood of any successful organization. It is the foundation upon which all other aspects of business operations, management, and leadership are built. Without clear, concise, and impactful communication, an organization’s ability to function and thrive is severely impaired. At the heart of effective communication lies the ability to convey information, ideas, and instructions in a way that is easily understood and readily actionable. Whether it’s sharing a new strategic vision with the leadership team, providing constructive feedback to an employee, or negotiating a critical deal with a client, the success of these interactions is largely determined by the communicator’s skill and effectiveness.
Training Objectives:
- This course focuses on developing strong communication abilities, including active listening, clear and concise speaking, transparency, written communication, and nonverbal communication.
- It helps trainees learn how to effectively convey their ideas, provide feedback, and engage with team members, managers, and stakeholders.
- The value it adds is improved interpersonal relationships, better conflict resolution, and more effective collaboration within the organization.
Key Learning Points:
- Enhance Verbal and Non-Verbal Communication Skills: Participants will learn how to effectively convey their messages, ideas, and instructions through both verbal and non-verbal cues, such as body language, tone of voice, and eye contact.
- Develop Active Listening Techniques: Attendees will learn how to actively listen to others, ask probing questions, and paraphrase to ensure mutual understanding and build stronger connections.
- Improve Interpersonal Relationships: The course will focus on developing strategies for constructive feedback, conflict resolution, and effective collaboration, enabling participants to build and maintain positive working relationships.
- Foster Clear and Concise Communication: Participants will learn how to organize their thoughts, tailor their message to the audience, and communicate in a clear and concise manner to ensure their intended message is received and understood.
- Manage Difficult Conversations: The training will provide participants with techniques for handling challenging conversations, diffusing tensions, and finding mutually beneficial solutions.
Who Should Attend:
- Managers and team leaders who need to effectively communicate with their teams, stakeholders, and clients.
- Supervisors and team members who want to improve their interpersonal communication skills and work more collaboratively.
- Sales and customer service professionals who need to communicate effectively with customers and clients.
- Professionals in any industry or role who want to enhance their overall communication competencies and achieve better outcomes in their work and personal lives.
Upcoming Course Dates:
- April 15, 2025 | 17:00 – 20:00 PM (GMT)
- May 11, 2025 | 17:00 – 20:00 PM (GMT)
- June 17, 2025 | 17:00 – 20:00 PM (GMT)
EN