Stayaz Refund and Cancellation Policy
Thanks for considering to hire STAYAZ for your business needs. Before you proceed to the payment portal, please make sure you read our refund and cancellation policy. Proceeding to the payment page will automatically mean you have read and agreed to the terms listed in this policy as well as our terms and conditions.
Cancellations and Refunds
You acknowledge that unless otherwise provided, purchases of Services are final. Considering the nature of the Services, STAYAZ will only refund payments made by you in accordance with the cancelation and refund policy described in this section. Further, payments for specific Services will not entitle you to any alternate Service or any type of Service exchange.
The cancelation request must be made in writing and sent to STAYAZ’s attention by email. If STAYAZ accepts your cancelation request, the fees paid for the canceled purchase will be refunded or credited to you, except for credit card processing fees or bank transfer fees, as applicable.
STAYAZ understands that issues may arise and STAYAZ remains committed to ensuring your satisfaction with respect to the Services.
If you wish to cancel Services after the work has commenced, you will be required to pay a percentage of the fees based on the work that has been completed at the time of cancellation. The percentage will be determined based on STAYAZ’s discretion. STAYAZ is committed to handling refund requests in a timely and efficient manner.
Changes to Services
If you would like to make any changes to the services or training courses purchased, contact us at info@stayaz.ca to discuss and explore possible changes. If you wish to make additional changes, then extra fees may apply.
Termination of Purchases
STAYAZ reserves the right to terminate a purchase if you do not provide STAYAZ with the required information, materials, assets and documentation in a timely manner. While STAYAZ strives to work around your schedule and accommodate any unforeseen or other delays, STAYAZ will not be responsible for any delays in the provision of Services caused by your incomplete, inefficient or tardy provision of all requested information, materials, assets and documentation.
STAYAZ may terminate or suspend the provision of the Services if you breach these Terms and Conditions. STAYAZ will not be liable to you for any termination or suspension of the Services, whether with cause or without.
STAYAZ may refuse to provide Services, terminate or suspend the provision of the Services for ethical purposes, more specifically to ensure STAYAZ complies with its legal and ethical obligations.
STAYAZ reserves the right to investigate any potential violations of this policy as well as its Terms and Conditions, or any applicable legislation, regulations, or binding terms. You agree to cooperate with STAYAZ during the course of any such investigations by submitting documentation or providing information requested.
Modifications
Stayaz.ca reserves the right to modify this Refund Policy at any time and without prior notice. Your continued use of the STAYAZ’z services following any such modification constitutes your agreement to be bound by and your acceptance of the Refund Policy as modified.
By purchasing any service provided by Stayaz.ca, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.
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