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Business and Leadership Courses

Conflict Management

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Course Overview

  • Course Category: Business Leadership and Management
  • Course Code: BL 0511-250
  • Course Duration: 3 Hours
  • Skill Level: All Levels
  • Language: English
  • Delivery: Online
  • Min number of students: 5
  • Max number of students: 20
  • Course Fees: $250
  • Course Certification: Certification Of Attendance upon completion

Introduction to Conflict Management:

Conflict management leadership training is all about Understanding the Dynamics of Conflict by Identifying the common causes of conflict, such as differences in values, goals, or communication styles, and recognizing the various stages of conflict and how it can escalate or de-escalate. It is important to know how to Develop Effective Conflict Resolution Techniques through active listening and empathetic communication skills for facilitating constructive dialogue and negotiation and Exploring win-win problem-solving approaches. This will make you recognize that conflict is a natural part of organizational life and can be a catalyst for growth where differences are respected, and conflicts are addressed openly and collaboratively.

Training Objectives:

  • This course covers strategies for resolving conflicts and negotiating effectively in the workplace.
  • It teaches trainees how to identify the root causes of conflicts, mediate between different parties, and find mutually beneficial solutions.
  • The value it adds is the ability to navigate complex interpersonal dynamics, foster a more harmonious work environment, and achieve better outcomes for the organization.

Key Learning Points:

  • Equipping leaders with a comprehensive understanding of conflict dynamics and their role in managing them.
  • Providing practical tools and techniques for effective conflict resolution and negotiation.
  • Fostering a leadership mindset that views conflict as an opportunity for growth and innovation.
  • Enabling leaders to create a workplace culture where differences are celebrated, and conflicts are addressed in a healthy, productive manner.
  • Empowering leaders to become skilled conflict managers, ultimately enhancing teamwork, productivity, and overall organizational effectiveness.

Who Should Attend:

  • Executives, managers, and supervisors at all levels of the organization
  • Team leads and project managers who oversee cross-functional collaborations
  • HR professionals responsible for fostering positive employee relations
  • High-potential individuals identified for future leadership roles 

Upcoming Course Dates:

  • April 22 , 2025 | 17:00 – 20:00 PM (GMT)
  • May 20 , 2025 | 17:00 – 20:00 PM (GMT)
  • June 08, 2025 | 17:00 – 20:00 PM (GMT)
$250.00
  • Duration 03:00:00
  • Last Update April 3, 2025

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